play exchange
play exchange
Share
Add to wishlist
This app is available for your device
play exchange
This app is available for your device
Contact
+91 8752298603
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Then, verify the OTP sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is strong and stable. If you still face difficulties, try clicking the "send OTP" button and wait for the code to arrive. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This means users can only access their earnings from gaming, excluding any bonus amounts collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to verify your identity and facilitate transactions. Completing these details will help to securely store your information within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow transactions to be completed within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to process. This timeframe can vary depending on the specific transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At play exchange, we recognize the significance of security and convenience, which is why we provide support for a wide range of deposit and withdrawal methods. Players can easily manage their funds using credit/debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies for those seeking extra privacy and fast transactions. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues, ensuring a seamless gaming experience.
Our platform prioritizes continuous transactions, which is why we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures a seamless navigation experience, while our robust customer support team is available 24/7 to assist with any questions or technical issues. At play exchange, we place utmost importance on fairness and security, and our games undergo regular audits to maintain the highest standards of integrity. We are committed to providing a safe and enjoyable gaming environment for all our players. Join us today and embark on an exciting journey where excitement, convenience, and top-notch entertainment await. Our platform is designed to provide a hassle-free experience, with easy access to a wide range of games and features. Our dedicated team is always available to help, ensuring that you can focus on what matters most - having fun and winning big!